Conversational Banking – A New Way in Physical Engagement – Will Bank Cafes replace Traditional Bank Branches?

Looking back over the past decade of the banking industry will not prepare us for a future that will transform faster than ever. A focus on new technologies, innovation and the application of customer insights will require new skills and a completely different culture than traditional banks have today. The Technology Revolution Since the financial…

ENACOMM Adds FoneLogix as Ally to Bring Data-Driven AI and Phone Banking to Financial Institutions

ENACOMM Adds FoneLogix as Ally to Bring Data-Driven AI and Phone Banking to Financial InstitutionsFoneLogix to introduce ENACOMM’s Conversational Banking and intelligent IVR technology to its bank and credit union clients TULSA, OK – May 22, 2018 – Data analytics, machine learning, and natural language processing are enabling financial institutions to transform customer self-service. ENACOMM—a…

Hosted PBX vs. Legacy Phone Systems

Advantages of Hosted PBX Noticing a consistent theme? Cost. Traditional Legacy systems cost more up front, and over time because users are reliant on their current phone system hardware. But, with hosted PBX and VoIP, you get a future-proofed phone system that continuously updates to provide an unmatched user experience. Smaller Investment Upfront With hosted…