VoIP Phone Systems

VoIP short, for “Voice over Internet Protocol” is a technology and method used to transmit voice and multimedia content over the internet or IP-based networks. VoIP allows you to make phone calls using the internet instead of traditional telephone lines.

VoIP offers these benefits, among others:

1. Cost Savings – VoIP calls are often more affordable compared to phone calls, for long distance or international calls as they utilize the existing internet infrastructure.
2. Flexibility – VoIP calls can be made using a variety of devices like computers, smartphones, tablets and dedicated VoIP phones, as long as these devices are connected to the internet.
3. Rich in Features – VoIP systems provide a range of features including call forwarding, call waiting, voicemail services, video conferencing capabilities and more.
4. Scalability – VoIP systems easily accommodate users and can be adjusted or expanded based on business or individual requirements.
5. Integration – VoIP seamlessly integrates with communication and collaboration tools to enhance productivity and efficiency.
6. Portability – With an internet connection being the backbone of VoIP service, you can use your VoIP number anywhere you have access to the internet.

Our flagship product, FoneLogix’s VOIP Phone Systems, is built so that you can customize your communications needs by adding specific cloud-communications products and services to your phone systems whenever and wherever you need them. 

All of our products are centered around the cloud-based phone system, so it is important to find the best system that works for you.

Softphones

A softphone, also known as a “software telephone ” is a computer or mobile application that lets users make voice and video calls using the internet. It basically turns your device into a phone instead of relying on physical hardware.

Softphones offer communication capabilities, including:

1. Voice Calls
2. Video Calls
3. Instant Messaging
4. Availability Status
5. Voicemail
6. Integration
7. Support, for Multiple Devices
8. Cost Efficiency

Business Text Messaging

Our newest and most innovative product we offer is Business Text Messaging. This allows your company to communicate with your customers through SMS using your business phone number.

Unfied Communications Client

Traditionally, our competitors will offer this service with an upcharge. But at FoneLogix, we want you to run your business with ease and confidence which is why our VoIP service includes this flexibility at no extra charge.

Fiber Internet

Since we know how important your internet service is to creating your perfect cloud-based solution, you can purchase AT&T Fiber through us, and never have to deal with a provider directly.​

Internet Failover Security

Our Internet Failover Device is essentially ‘insurance’ for your cloud-based solution. The device will protect your business by offering an automatic backup when your internet service is disrupted.​

Microsoft Teams Integration

Through our partnership with Microsoft, we can set your team up for success with Microsoft Teams which offers the latest Collaboration methods in today’s mobile and remote environment.

Managed IT Services

Don’t have the manpower or time to deal with internal IT support? With our managed IT services, your network, data and hardware infrastructure will be monitored, backed up and 100% supported by our team.

API Integration

API integration refers to the process of connecting and enabling communication between different software systems or applications by using Application Programming Interfaces (APIs). An API is a set of rules and protocols that allows one software application to interact with another, often to access or exchange data, functionality, or services.

API integration is crucial in modern software development because it allows different applications to work together and share information seamlessly. Instead of building every piece of functionality from scratch, developers can leverage existing APIs to access services and data provided by other applications. This leads to faster development, reduced complexity, and more efficient use of resources.

API integration can occur in various ways:

• Data Integration
• Functionality Integration
• Service Integration
• Platform Integration
• System Integration
• Cloud Integration

API integration involves understanding the API’s documentation, authentication methods, request and response formats, error handling, and rate limits. Various programming languages and tools can be used to facilitate API integration, depending on the technology stack of the applications involved.

Ultimately, API integration enables interoperability between diverse applications and services, empowering developers to create more powerful and feature-rich software solutions without reinventing the wheel.

Want to connect our services to your current workflow solutions? No problem. We have the full capability of integrating with your current collaboration tools, like Slack, Microsoft Team or HubSpot.

Interactive Voice Response

Our Interactive Voice Response (IVR) product is perfect for a call center of any size. We support call centers from 2-500+ employees using an array of our products.

SD-WAN Solutions

SD-WAN stands for Software-Defined Wide Area Network. It’s a technology that enhances the management and operation of a wide area network (WAN). Unlike traditional WANs that rely on hardware appliances, SD-WAN uses software to dynamically route network traffic across multiple connection types, such as MPLS, broadband, and cellular, while optimizing performance and improving network efficiency.

SD-WAN offers several key features:

1. Centralized Control: SD-WAN provides a centralized control interface that allows administrators to configure, manage, and monitor the entire network from a single location.
2. Dynamic Path Selection: It can intelligently select the best path for network traffic based on real-time conditions, such as link quality, latency, and bandwidth availability. This ensures optimal performance for applications.
3. Traffic Prioritization: SD-WAN can prioritize different types of traffic based on predefined policies. Critical applications can be given higher priority, ensuring consistent performance and minimizing delays.
4. Security: Many SD-WAN solutions incorporate security features such as encryption, firewalling, and intrusion detection, enhancing the security of data transmitted over the network.
5. Optimization of Cloud Applications: SD-WAN can optimize connections to cloud services by selecting the most suitable path and reducing the need to backhaul traffic to a central data center.
6. Scalability: SD-WAN is easily scalable, making it suitable for businesses with growing network needs and expanding branch locations.
7. Resilience and Redundancy: SD-WAN allows for the creation of redundant connections, ensuring network availability even if one link fails.
8. Simplified Management: The centralized management interface simplifies network configuration, monitoring, and troubleshooting.
9. Cost Efficiency: By utilizing various types of connections and optimizing their usage, SD-WAN can potentially lead to cost savings by reducing reliance on expensive dedicated lines.

In essence, SD-WAN is a technology that revolutionizes how businesses manage and optimize their wide area networks, offering increased flexibility, reliability, and control over network operations.

The FoneLogix SD-WAN solution is built for organizations that need high-quality cloud-hosted voice capabilities. SD-WAN is especially beneficial for companies who have remote workers, several locations or branches, and workflows that require employees to rely on multiple network types or distributed networks.