Digital Banking Success Requires Conversational Engagement

Even as the world grows more and more technology-based, consumers still covet conversations with their digital providers. While many financial institutions are moving to bot-based interactions, the importance of talking to fellow humans continues. At a time when consumers are doing more and more on digital platforms, they also have an increasing desire for human-like…

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How Banks & Credit Unions can use Conversational Banking to Capitalize on Consumer and Technology Trends

Banks are Starting to Embrace the Power of Conversational Banking. WHY? Read our eBook to find out! Conversational User Interfaces (CUI) – based on messaging platforms and voice, or text-based interfaces—are becoming an increasingly popular customer interaction paradigm for digital natives and digital skeptics alike. That’s creating a new challenge for banks, with conversation set…

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