The benefits of allowing your financial institution’s brand to become a persona are vast. Engaging and supporting proactively in the same channels your consumers use to communicate with friends and family create strong relationships.
Where do consumers engage in conversational banking?
Machine learning, deep learning, artificial intelligence, natural language processing are the latest buzzwords, but how is any of it relevant to financial institutions? Social platforms like Facebook and new smart speakers like the Alexa devices are creating new engagement channels. Each channel comes with unique modalities:
Opportunities of Artificial Intelligence
What are the unique benefits of AI-powered virtual banking assistants?
Support your omnichannel strategy with the incredible reach of
voice and message adoption.
30+ Million Amazon Alexa Sold
Voice activated devices give your bank the opportunity to deliver hands free convenient banking experiences.
1.3 Billion FB Messenger Users
Messaging is the #1 form of communication. Give you’re bank the ability to communicate in familiar channels.