Latest News, Updates and Blog Posts

Client Spotlight: Atlantic Home Mortgage

FoneLogix after switching from their other provider, the response was simple: “We wanted a human we could talk to, a company who understands what it means to be a small business and can relate to our technology goals; and that’s exactly what we get with FoneLogix.” 

Read More »

Digital Banking Success Requires Conversational Engagement

Conversational banking is an extension of the chatbots that were originally used to respond to the most basic of inquiries. As data availability, analytic capability and digital technology improve, a more enhanced form of digital engagement will become both personalized and scalable. The objective is to improve the overall customer experience, increase engagement, provide insights into areas where consumers need more advice or assistance, and generate sales and revenues by delivering timely solutions.

Read More »

What Will Jump-Start Voice Banking? Conversational banking has arrived!

The future of banking is about engaging with consumers in the digital ways they expect. Voice-activated banking will be a big part of that, as consumers use voice assistants at home, at work, in cars and on mobile devices. But don’t focus too narrowly on one or two use-cases, because conversational engagement has far-reaching potential.

Read More »

Conversational Banking: The New Way To Bank

Today, conversational banking has simplified banking to an extent where you don’t even have to visit a bank. Major banks have adopted conversational banking products to simplify banking processes, which will soon be the norm in the banking industry.

Read More »

Think outside the box and reach for the cloud.

Want to learn how FoneLogix can create a custom solution for you? Get a quote below.