FoneLogix Forms Strategic Partnership with Acuity Technologies
FoneLogix has established a strategic partnership with Acuity Technologies, a leading Mobility Managed Services provider. Through this alliance, FoneLogix will have access to Acuity’s suite of Managed Services.
Digital Banking Success Requires Conversational Engagement
Conversational banking is an extension of the chatbots that were originally used to respond to the most basic of inquiries. As data availability, analytic capability and digital technology improve, a more enhanced form of digital engagement will become both personalized and scalable. The objective is to improve the overall customer experience, increase engagement, provide insights into areas where consumers need more advice or assistance, and generate sales and revenues by delivering timely solutions.
Fonelogix Contact Center Video Promotion
What if your contact center had the best customer engagement platform on the planet?
How Banks and Credit Unions can use Conversational Banking to Capitalize on Consumer and Technology Trends
Conversational User Interfaces (CUI) based on messaging platforms and voice, or text-based interfaces—are becoming an increasingly popular customer interaction paradigm for digital natives and digital skeptics alike. Download our Free eBook and discover the power of Conversational Banking.