Conversational User Interfaces (CUI) – based on messaging platforms and voice, or text-based interfaces—are becoming an increasingly popular customer interaction paradigm for digital natives and digital skeptics alike.
That’s creating a new challenge for banks, with conversation set to become the third pillar of multichannel banks’ distribution networks, along with mobile and a limited number of qualified/reformatted branches.
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Transitioning to VoIP can be challenging for businesses. Learn how to overcome common hurdles, ensure a smooth migration, and enjoy improved communication.
Explore the pros and cons of using VoIP for your business. Learn about cost savings, flexibility, and potential drawbacks of this modern communication solution.
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