How Voice over Internet Protocol (VoIP) Can Help Small Businesses Increase Their Efficiency in a Shorter Time
Small companies have the potential to increase their productivity and simplify their communication procedures by using the functions and capabilities offered by VoIP technology.
Why is it Necessary for Your Company to Have a Cloud-based Communications Solution that is Both Cost-effective and Reliable?
Businesses are able to streamline their communication processes, boost collaboration, enhance client experiences, and promote overall success by using solutions such as these.
Conversational Engagement is Required for Digital Banking Success
Conversational banking is a development of chatbots, which were originally used to answer the most basic of questions. As data availability, analytic capability, and digital technology advance, a more personalized and scalable form of digital engagement will emerge. The goal is to improve the overall customer experience, increase engagement, provide insights into areas where consumers require additional advice or assistance, and generate sales and revenues by providing timely solutions.
What’s in the Box?
The innovative creators at FoneLogix are at it again. Soon, we will be unboxing a revolutionary new product that anyone can use.
Client Spotlight: Smith, Tumlin, McCurley & Patrick, P. C.
Smith, Tumlin, McCurley & Patrick, P. C. is a local, Marietta-based law practice that primarily specializes in commercial and residential real estate transactions, estate planning, and business law. The practice has been a staple to their local community residents since the late 1970s.
How Does the Workplace Drive Culture and Attract Talent?
A panel of experts discussed the role of the workplace in an organization’s culture and talent acquisition strategy in this virtual event co-hosted by JLL and the Atlanta Business Chronicle.
Client Spotlight: Hosea Helps
In January 2022, we had the pleasure of speaking directly with Mr. Afemo Omilami , the son-in-law to Hosea L. Williams Sr. and current COO of Hosea Helps. His wisdom, passion and love for the Atlanta community was brightly displayed in our conversation and will be shared below as we inquired about his current work […]
When to Upgrade Your Company’s Phone System
Text messaging should be used by business marketers to engage their consumers, or to allow their customers to engage the organization. The phones used by your sales and support staff should be able to both, receive SMS and allow your customers to communicate with your sales and support teams via SMS.
Why is WebRTC a Critical Component of VoIP and UCC?
WebRTC, which stands for “Web Real-Time Communications,” is a 2011 technology composed of a set of Javascript APIs, or functions and commands derived from existing code in web browsers. Its goal is to gather data from users and then transfer that info directly to another party.
Mobility is Disrupting the Business-Customer Relationship
Mobile communication brings great benefits to consumers and businesses, but it also brings challenges, with the need to making SMS communication the top priority.