Client Spotlight: Fitness Depot
Fitness Depot has 3 locations – one super store in Marietta and 2 show rooms in Buckhead and Alpharetta. FoneLogix was able to route all 3 stores to the same cloud-based system. Therefore, if a line goes down at one store, it will automatically route to one of the other locations. Or, if a representative is busy with a customer on the floor and the phone rings without answer, it will route to another location, so the caller is not left without being helped.