Obria’s new phone system from FoneLogix, allows for a dedicated phone tree for patients when they call their main line. This ensures the caller gets to the right person or department without any errors. Also, Obria staff members now have the ability to customize their own voicemail messages. The answering services can now also be transferred to the staff’s cell phones when not in the office, providing the perfect remote solution especially needed in today’s evolving environment.
FoneLogix has allowed Team Up to professionalize their operations since the growth and success in the past 5 years. With routed phone lines that reach the appropriate parties and reducing the amount of calls to individual cell phones, Team Up can utilize multiple FoneLogix services. The cloud-based solutions have also been able to bypass infrastructure limitations (like concrete walls in rural areas) to ensure less disruption of services.