More than $1 trillion. That’s how much analysts estimate that artificial intelligence will save the banking industry. Financial institutions should expect a 22% cost reduction in operating expenses due to AI, with most of the savings coming from the front office. But it all hinges on one thing: consumers’ level of comfort with AI.
What do you know about millennials? Millennials are now turning 36 and stand to inherit trillions over the next 25 to 30 years. How will conversational banking impact this channel?
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