Conversational Banking – A New Way in Physical Engagement – Will Bank Cafes replace Traditional Bank Branches?

Looking back over the past decade of the banking industry will not prepare us for a future that will transform faster than ever. A focus on new technologies, innovation and the application of customer insights will require new skills and a completely different culture than traditional banks have today. The Technology Revolution Since the financial…

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Conversational Banking: The New Way To Bank

Conversational Banking: The New Way To Bank Gone are the days when we had to go down to a brick-and-mortar bank and file mundane paperwork to carry out basic banking tasks. Though internet banking helped solve this to an extent, it is still cumbersome as websites/ apps are not easy to navigate and customers often…

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